Call 1-800-279-3762   International 630-268-1000
 
 
Enriching Lives Since 1946
 
 
 
&nsp;

Returns

  • All returns must have an RGA number (return goods authorization number can be obtained from our Customer Service Department). Please call 1-800-279-3762. All unauthorized returns are subject to a 15% processing fee and a $10 administrative charge.
  • Note: For Return items sold with "Free Shipping" or a flat rate shipping -- Customers are responsible for both the delivery and return shipping fees. NO EXCEPTIONS
  • All return shipping expenses are paid by the customer. Items must be returned within 30 days of receiving RGA number.
  • All returns and exchanges must be in original packaging and received in new and resalable condition. All returns subject to a 15% restocking fee.
  • No returns will be accepted after 30 days, NO EXCEPTIONS.
  • Products that are specially-ordered such as items not found in our current catalog and/or stocked at our warehouse or made to order such as custom cubicle curtains and furniture, are not returnable.
  • Sorry, because of health reasons, we are unable to accept returns on foot products, hand products and soft goods.
  • Products that require assembly are not returnable if they have already been unboxed and/or assembled. This includes, but is not limited to electric high-low treatment tables, strength stations, treadmills, exercise bikes, steppers, exercise cable systems (pulley systems), etc.
 
 
close (X)