Call 1-800-279-3762   International 630-268-1000
 
 
Enriching Lives Since 1946
 
 
 
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Privacy Statement

Privacy Statement
Elgin Division is a DBA of Elginex Corporation, a company committed to providing the highest quality equipment and supplies to our global network of dealers and ultimately to their practitioner customers and their patients. This privacy statement covers the site www.elgindivision.com.

Sharing Information
We have no third party advertisers on our website. We DO NOT Share Personal Information with Third Parties.

Registration
You have the option of signing up for an account on our web site. During registration a user is required to give contact information (such as name, phone number and e-mail address). If you have completed prior orders via telephone or fax, we do not have that connected to this store's registration database so we will need you to complete registration information again. Registration is purely to keep a portion of your account information available to you via a secure, password-protected web server to speed your order process for future orders (you can skip entering your information when logged in).

Information Use Profile
We do not track individuals' (or company) use of our website. No information that a user chooses to give us is correlated with their activity on our website.

Cookies
A cookie is a piece of data stored on the user's computer tied to information about the user. We do not use cookies in our site, except when you are logged on to our site. There, the cookie keeps track of the data you enter (your shopping cart) during that single visit. When you exit from your browser the cookie is deleted from your computer. Your shopping activity is in no way correlated with your activity on the rest of the site. However, all purchases from a single name/address are correlated in our database.

Log Files
Like most standard website servers, we use log files. These include total page views, total hits, total files sent, total files cached, other response codes, total KB request, total KB transferred, total KB saved by cache, total unique URLs, total unique sites, total user sessions and total log file entries read/processed. We use this information to analyze trends, administer the site, track user's movement in the aggregate and gather broad demographic information for aggregate use. No information collected in our log files is linked to personally identifiable information.

Special Offers and Updates
We will periodically send news, program updates, and new product releases to users who choose to share their contact information with us. Out of respect for the privacy of our users, we present the option to not receive these types of communications.

Links
This website contains links to other sites. Please be aware that we, Elgin Division, are not responsible for the privacy practices or content of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Security
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, their information is protected both online and off-line.

When our shopping cart form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the industry standard, SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked or open, when users are just 'surfing.'

While we use SSL encryption to protect sensitive information online, we also protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is maintained in a restricted environment in our offices. Only employees who need information to perform a specific duty are granted access to personally identifiable information. If users have any questions about the security at our website, users can send an email to customerservice@elgindivision.com.

Correcting/Updating/Deleting/Deactivating Personal Information
If a user's personally identifiable information changes (such as zip code, phone, e-mail or postal address), or if a user no longer desires to be on our mailing list, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can be done by e-mailing our webmaster at customerservice@elgindivision.com. Or, contact us by telephone or postal mail at the contact information listed below.

Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage and other places we deem appropriate so our users are always aware of information we collect, how we use it, and under what circumstances, if any, we disclose it.

Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact us Monday through Friday, 8:00 am - 4:30 pm via the following:
Toll free 1-800-279-3762 or Local 1-630-268-1000
Email: customerservice@elginex.com
Postal Address: 480 Quail Ridge Drive, Westmont, IL 60559

 
 
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